Our Stores Remain Open
We would like to thank our customers for their continuing support through this uncertain time.
Our stores remain open with extended opening hours this winter. Please continue to practice social distancing guidelines and follow directions of our staff if necessary to maintain safety. We have hand sanitiser available at our counter, which we encourage you to use.
You may notice low stock levels for some of our products in store. This is due to an increased volume of orders recently. However, we are working hard to replenish this stock, with our factory in Melbourne operating extended hours.
There is still a wide selection of products available despite this. If your desired item is unavailable, our friendly staff can either recommend another item or we can place an order for you. Please expect up to a week for special and custom orders as our factory works through this increase in order volume.
Online Processing and Delivery Delays
Please note that we have an increased volume of orders resulting in low stock levels for some of our products. We are working extended hours at our factory in Melbourne to keep up with this demand and thank you for your patience. As a result, there may be a 1-2 day delay.
Australia Post is also experiencing increased delivery times to some locations. We have noticed that in most cases, orders continue to meet the expected delivery time frames, however we appreciate your ongoing patience and support if this is not the case. Further information can be found on the Australia Post website.
Free Click and Collect and Free Shipping
Whilst our stores are still open, we appreciate that some customers may prefer alternative options to minimise contact.
Online orders are available to collect in store. This may help to minimise contact time. We also offer free delivery for all orders over $150 in Australia.
The Australia Sheepskins and Souvenirs team would like to thank you for your continued support. Please continue to stay safe and look after each other. We will keep you updated should circumstances change.